Questions And Answers About Our Ghost Tours
Yes. The city of New Orleans regulates the tour guide industry and places a numerical limit on the number of guests each guide can lead at one time.
If you do not make reservations, we cannot guarantee we will have an available tour guide as we only schedule according to our reservations list. You can make reservation by booking on our website or calling 504-454-3939 or send an email to :[email protected].
Yes. The more people in your party, the bigger the discount. Please call 504-454-3939 for a group quote
New Orleans Haunted Ghost, Vodou, & Vampire Tour: 311 Exchange Place directly across from the Pelican Club Restaurant
Adults Only Haunted Ghost Tour (21+ ONLY): 311 Exchange Place directly across from the Pelican Club Restaurant
New Orleans Vodou & French Quarter Cultural Experience: 301 Basin Street at Backatown Coffee Parlor
Cemetery Insiders: 4840 Bienville Street at G’s Pizza
Eras of New Orleans: A History Lovers Walking Tour: 311 Exchange Place at the Witches Brew Gallery
Drunk Spirits: 1003 Bourbon Street at Lafitte’s Hotel
VIP Tours: 1140 Decatur Street at Voodoo Tavern and po boys
Gossip & Grandeur: A Stroll through New Orleans’ Garden District: 2203 St. Charles Ave.
For map/driving information, click here
Many New Orleans cemeteries are operated by the Archdiocese of New Orleans and they control the hours. Some cemeteries remain closed to the public.
Learn more about the lawsuit against the Archdiocese by clicking here
If you cancel 24 hours or more in advance, you can get a full refund. Anything else is handled on a case by case basis.
- 24-hour advance cancellation will be issued a full refund
- No refunds will be issued for inclement weather unless the tour is canceled by the operator.
- We do not accept or issue refunds for late arrivals. Please arrive 30 minutes prior to the tour departure to ensure your spot.
- All other refund requests will be reviewed on a case by case basis.
We do not offer refunds for no shows, late arrivals, or inclement weather. Any cancellations for a full refund must be made at least 24 hours before tour departure.
Please call us at 504-454-3939 or email [email protected]
To serve our guests to the best of our ability, our voicemail asks all guests to reach out to us at [email protected] or on our Facebook page. From there, one of our reservations will answer any questions you have and contact you by phone if needed.
We begin check-in 30 minutes prior to tour departure and the tour departs on time. Late arrivals may not be accepted due to liability issues. If you do miss your tour, please contact us and we will gladly rebook you to another time. We do not offer refunds for late arrivals or no shows.
Rarely. Flooding, Tropical Storms, Hurricanes, Fires and Cloud to Ground Lightning within the French Quarter are the only reasons a tour would be cancelled. We do not cancel for rain, cold, snow, sleet or other inclement weather.
Yes. $5 per person and it is applicable to any booking that did not book directly through our website or over the phone.
No! The city of New Orleans enforces a legal limit of people each tour guide can take out. If you just show up, it is quite possible we will not be able to accommodate you. The ticket cost for walk-up with no reservations is $25 per person.
Although children are allowed on tour, we do not recommend the evening ghost tour for children under 12 as it does contain gruesome content. The daytime cemetery tour is more family-friendly.
One year in advance.
We are closed Christmas Eve, Christmas Day, and Mardi Gras Day. On other holidays, we may be operating with a limited tour schedule due to closures of cemeteries and other businesses. If you are interested in a tour on a holiday, it is best to call to confirm availability.
We do not have a physical office location. If you’d like to book, you can do so on our website or by calling.
Leashed dogs and service animals are allowed on every tour except for the Cemetery Insiders tour. Only certified service animals are allowed inside the cemeteries.
We cannot recommend that guests with mobility issues join us on tour. We will always do our best to accommodate anyone who wants to join us, however New Orleans’ streets are in poor condition and can be very difficult to navigate. We will happily book a private tour for you, however, in which your guide will work with you on coming up with a tour route that works for you! To book a mobility-friendly tour, please contact us at 504-454-3939.
Meeting locations for all tours
For all tours, please arrive 30 minutes prior to tour times.
New Orleans Haunted Ghost, Vodou, & Vampire Tour and Adults Only Haunted Ghost Tour: 311 Exchange Place directly across from the Pelican Club Restaurant
New Orleans Vodou & French Quarter Cultural Experience: 301 Basin Street at Backatown Coffee Parlor
New Orleans Cemetery Experience: 4840 Bienville Street at G’s Pizza
Eras of New Orleans: A History Lovers Walking Tour: 311 Exchange Place at Witches Brew Gallery
Drunk Spirits: 1003 Bourbon Street at Lafitte’s Hotel
VIP Tours: 1140 Decatur Street at Voodoo Tavern and po boys
Gossip & Grandeur: A Stroll through New Orleans’ Garden District: 2203 St. Charles Ave.
Other questions not answered here? Email: [email protected]