Yes. The city of New Orleans regulates the tour guide industry and places a numerical limit on the number of guests each guide can lead at one time.

If you do not make reservations, we cannot guarantee we will have an available tour guide as we only schedule according to our reservations list. You can make reservation by booking on our website or calling 504-454-3939 or send an email to: reservations@witchesbrewtours.com.

Yes. The more people in your party, the bigger the discount. Please call 504-454-3939 for a group quote

New Orleans Haunted Ghost, Voodoo, & Vampire Tour: 311 Exchange Place at the Witches Brew Gallery

Adults Only Haunted Ghost Tour (21+ ONLY): 311 Exchange Place at the Witches Brew Gallery

New Orleans Voodoo & French Quarter Cultural Experience: 311 Exchange Place at the Witches Brew Gallery

Cemetery Insiders: 4840 Bienville Street at G’s Pizza

Eras of New Orleans: A History Lovers Walking Tour: 311 Exchange Place at the Witches Brew Gallery

New Orleans Haunted Pub Crawl : 311 Exchange Place at the Witches Brew Gallery

High Crimes and Apparitions Tour: 311 Exchange Place at the Witches Brew Gallery

VIP Tours: 311 Exchange Place at the Witches Brew Gallery

For map/driving information, click here

Cemeteries control their own hours.  Most public cemeteries close at dusk.

If you cancel 24 hours or more in advance, you can get a full refund. Anything else is handled on a case by case basis.

• 24-hour advance cancellation will be issued a full refund
• No refunds will be issued for inclement weather unless the tour is canceled by the operator.
• We do not accept or issue refunds for late arrivals. Please arrive 30 minutes prior to the tour departure to ensure your spot.
• All other refund requests will be reviewed on a case by case basis.

We do not offer refunds for no shows, late arrivals, or inclement weather. Any cancellations for a full refund must be made at least 24 hours before tour departure. 

Please call us at 504-454-3939 or email reservations@witchesbrewtours.com

To serve our guests to the best of our ability, our voicemail asks all guests to reach out to us at reservations@witchesbrewtours.com or on our Facebook page. From there, one of our reservations will answer any questions you have and contact you by phone if needed.

We begin check-in 30 minutes prior to tour departure and the tour departs on time. Late arrivals may not be accepted due to liability issues. If you do miss your tour, please contact us and we will gladly rebook you to another time. We do not offer refunds for late arrivals or no shows. 

Rarely. Flooding, Tropical Storms, Hurricanes, Fires and Cloud to Ground Lightning within the French Quarter are the only reasons a tour would be cancelled. We do not cancel for rain, cold, snow, sleet or other inclement weather.

Yes. $5 per person and it is applicable to any booking that did not book directly through our website or over the phone.

Due to size limitations for our tours, advanced reservations are recommended.  We cannot guarantee space for walk-ups.

Children are allowed on all of our tours (excluding Adults Only 21+, Pub Crawl, and the True Crime Tour), but the content of our ghost tours can be quite distrubing for younger guests.  The tours cover murder, enslavement, hauntings and other sensitive topics.  Imagine the tours ranging from a PG-13 to rated R movie.

One year in advance.

We are closed Christmas Eve, Christmas Day, and Mardi Gras Day. On other holidays, we may be operating with a limited tour schedule due to closures of cemeteries and other businesses. If you are interested in a tour on a holiday, it is best to call to confirm availability.

We do not have a physical office location. If you’d like to book, you can do so on our website or by calling.

Leashed dogs and service animals are allowed on every tour except for the Cemetery Insiders tour. Only certified service animals are allowed inside the cemeteries. 

Due to the historic nature of our city, guests with mobility issues may experience difficulties that are beyond our control. Our guides will do their best to provide a positive experience, but that cannot be guaranteed. Your best option would be to book a private tour with one of our guides, who can tailor a tour route that works for you! To book a mobility-friendly tour, please contact us at 504-454-3939.